Deposit and Cancellation Policy — Business Trip Flexibility

Fair and Flexible Policy

Business travel schedules genuinely can change — meetings postpone, priorities shift, delegations move. Our policy is designed to accommodate this while being fair to us. Deposit: typically small deposit to confirm booking (10-30% depending on trip size and lead time), balance payable close to travel dates. Cancellation: reasonable notice (typically 14+ days before) receives full or near-full refund; shorter notice reduces refund proportionally; last-minute cancellations forfeit deposit but not full amount. Peak season (Aug, Hogmanay, Fringe) may have stricter terms due to demand. It is designed to be fair — we appreciate your business, and want you to book with confidence.

Change Rather Than Cancel

In practice, we prefer to reschedule rather than cancel where possible — if your business trip moves by a week or two, we simply update the dates rather than treating it as cancel+rebook. This suits business travellers who often reschedule rather than truly cancel. For corporate account clients, our policy is even more flexible — we work with your patterns. For force majeure events (visa issues, health emergencies, exceptional circumstances), we handle case-by-case with fairness. All policies clearly explained at booking. For business travellers who need flexibility, we design bookings to accommodate reality. Discuss your specific situation via WhatsApp/WeChat and we will work it out.