How it works
We match your booking to a flight number, track the actual arrival time and adjust the driver's departure accordingly. For business arrivals we usually park in the short stay rather than a pickup lane, which means the driver waits in arrivals with a name board and you are not rushed.
Delays
We include 60 minutes of free waiting after actual landing for international arrivals, 30 for domestic — enough for immigration and baggage in normal conditions. For long delays or diversions, contact us as soon as you land and we will tell you honestly what we can do. Sometimes it is a repositioned driver; sometimes the honest answer is that a same-day pickup is not possible and we refund.
Late and early arrivals
We cover late-night and early-morning arrivals at no surcharge. The driver is there regardless of the hour; that is what a dedicated arrangement means. If your flight lands at 6am, the driver leaves at 5.
Straight to a meeting
Many business guests land and go straight to a meeting. Tell us the address at booking and we will build in realistic time rather than optimistic: immigration queues, baggage, and London rush hour. Better to arrive early and have a coffee than to arrive late.
Which airports
Scotland: Edinburgh (the main international gateway), Glasgow (many long-haul routes), Inverness (direct to the Highlands), Aberdeen (mostly business traffic). England: Heathrow, Gatwick and Manchester — these are longer runs and priced by route rather than by the hour.
How long each driving day really is
Most legs run two to three hours of actual driving, broken by stops. The longest single day on the ten-day loop is around four hours, and we break it with a proper lunch rather than a service station. We stop roughly every ninety minutes — some are viewpoints, some are simply because someone wants a coffee. Highland roads need extra allowance: what the map calls two hours is closer to three.
What the vehicle actually holds
The Alphard and Vellfire seat seven, but seven seats and seven suitcases are different problems. With the rear row up, the boot takes roughly four 26-inch cases. That is why we say four guests with full luggage — for five or more with checked bags we arrange a second vehicle rather than promising a squeeze that does not work.
What we will not do
We will not push you into shops or restaurants that pay commission, add items you did not ask for and charge for them, or tell you a hotel is good if we have not used it. If your plan does not fit the days, or self-drive would genuinely be better value for you, or a small-group tour suits you more — we will say so, even when it costs us the booking.
Plan This Journey
Tell us your dates and party size — we will confirm honestly what fits.
Business Chauffeur → 10-Day Grand Loop → All Tours →
