Languages
Our chauffeur-guides are fluent in Mandarin, Cantonese and English. Most Singaporean and Malaysian travellers manage in English, but for explaining history, discussing itinerary changes or handling something unexpected, your own language is faster and more precise.
Travelling with older relatives
A common pattern in Singaporean and Malaysian families is that the older generation speaks Mandarin or a dialect while the younger speaks English. A driver who covers both means the middle generation is not translating all day and can actually have a holiday.
How much guiding
We explain if you want it and stay quiet if you do not. Our drivers are trained guides and can cover Scottish history, clans, tartan and geology — but they will not fill silence for the sake of it.
Staying in touch
WhatsApp and WeChat both work, and we answer on LINE. Forty-eight hours before, we send your driver's name, photo and mobile number. During the trip you contact the driver directly.
What we will not do
We do not take you to shops or restaurants that pay commission — we take none. We do not add unrequested items and charge for them, or recommend hotels we have not used. This matters particularly to Singaporean and Malaysian travellers, for whom group-tour shopping stops are a familiar experience.
司机导游实际做些什么
揸车只是一半。我们司机受过导游训练，你想听就会说历史和地理，你想静静望窗就不会出声。实际协助包括：搬行李、餐厅推介、排队买飞、知哪个停车场仲有位。我们不收商店和餐厅佣金——所以我们的推介先有价值。
语言支援
全程英文、普通话和广东话。由第一次查询到最后一程送机都是同一种语言，不是翻译 app。在爱丁堡你用英文大致应付到；但在高地单线道遇上天气突变，有人可以用你的语言解释情况，是另一种安心。
我们不会做的嘢
我们不会迫你入有佣金的商店或者餐厅。不会在你未问之前加项目再收钱。不会话一间我们没有住过的酒店好。如果你的计划日数不够、或者自驾对你来说其实更抵、又或者小团游更适合你，我们会直接说——就算这样会少做一单。
